Carter Fuel Systems is committed to providing the highest quality parts in the industry.
If for some reason a Carter pump fails within the product's 12 month warranty period, Carter will issue a warranty credit or replace the failed product. A new Carter warranty policy has been in effect since February 1, 2014, to support replacement or reimbursement of a failed unit. Full compliance is necessary to receive proper credit.
The following is mandatory to receive credit:
- Allegedly defective part must be returned in the Carter box
- Strainer used on allegedly defective pump must be returned with pump
- Copy of original repair order or sale invoice to consumer